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Industry · Wholesale & rental
In wholesale, orders arrive by email, as PDF purchase orders, over the phone and now and then by fax. Someone types them into the ERP, checks prices and stock and sends a confirmation. For distributors with about 10 staff and up, we shorten that path with software built around your catalogue. You still use it from day one like a standard product, and it’s priced at the level of a standard solution.
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| Process | Today | With custom software |
|---|---|---|
| Order entry | Orders from emails and PDFs get retyped, and customer prices are looked up in a list | AI reads the order, maps the customer’s part numbers to your SKUs and creates the sales order at the right customer price for approval |
| Supplier confirmations and backorders | Inside sales chase suppliers by email for delivery dates | Supplier acknowledgements are read automatically, the expected date sits on the order and customers hear about delays sooner |
| Repeat orders | The same order every week by phone, with questions about price and delivery date | A customer portal with your catalogue, their prices, order status and invoices, and reordering in one click |
What we build reads from your ERP and writes into it. The ERP sets the pace:
NetSuite comes with customer and vendor portals, and Acumatica connects to BigCommerce for B2B accounts and pricing. Check those first, because sometimes they’re enough.
| ERP off the shelf | ERP plus integration | Custom software | |
|---|---|---|---|
| Fits when | customers order through a web shop and order paths are simple | the ERP fits, but orders still come in by hand | you have customer pricing, contracts or processes the standard doesn’t cover |
| Cost | licence per user or package with the vendor | licence plus a one-off integration | built in sprints, no licence per head |
| When something changes | you adapt to the next update | the integration gets adjusted | we rebuild when your range or process changes |
Example calculation
200 orders a week, 0 instead of 1.5 minutes each
Pays for itself inabout 8 months
Hourly rate: what an hour of work really costs, including holidays, sick leave and employer on-costs. Value per year: hours saved × hourly rate × 46 working weeks.
Usually not. It stays the system of record, and we take over the manual work in front of it.
They don’t slip through. They go to inside sales with a note on what doesn’t match.
No need. Order entry can be built against Odoo from the start, and if the migration itself is the bigger job, we can take that on as well.
Order entry from email is often one two-week sprint. A customer portal takes more, and we work out how much in the AI investment plan.
Let’s take the next step. Now.
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