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Industry · Property
Your property management software handles rent, client accounts and statements. The calls about a dripping tap and the write-up after an inspection still land on your team. For letting agents and block managers with about 10 staff and up, we build the pieces that are missing day to day. They’re ready to use from the first day like standard software, fitted to your portfolio, and priced like a standard solution.
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| Process | Today | With custom software |
|---|---|---|
| Tenant requests | Phone, email and the odd note through the door, and someone matches every request to a property by hand | An assistant takes the request, recognises the building and the flat, and opens a case with everything in it |
| Repairs | Photos by email, a call back to the tenant, a job to the plumber, then chasing whether he’s been | The repair goes to the right contractor with photos and access details, and the appointment and completion show up in the case |
| Inspections and AGMs | Notes on paper, with the report or the minutes typed up in the evening | A voice note and photos on site turn into the report or minutes in your template, ready for sign-off |
We don’t rebuild property management software. The accounts stay where they’re kept:
For a small agency with a few dozen units, what the management software brings is often enough.
| Management software alone | Management software plus portal | Custom add-on | |
|---|---|---|---|
| Fits when | requests are manageable and the team copes well | tenants already report issues through a portal such as Fixflo | phone and inbox overflow anyway and reports pile up |
| Cost | licence with the vendor | two licences | built in sprints, no licence per unit |
| When something changes | you wait for the vendor | two vendors, two roadmaps | we adapt it to your portfolio |
Example calculation
60 enquiries a week, 1.5 instead of 6 minutes each
Pays for itself inabout 8 months
Hourly rate: what an hour of work really costs, including holidays, sick leave and employer on-costs. Value per year: hours saved × hourly rate × 46 working weeks.
No. Yours stays, and we build around it. If it has an API, we use that, otherwise a regular export.
Only what you release, for example whether a statement has gone out. Questions about the figures go to a person.
You decide what counts as an emergency. A burst pipe goes straight to your contractor’s out-of-hours line, and everything else waits until Monday.
Usually not, because landlords, tenants and contractors already live in your management software. Where landlord leads and new instructions get lost, we build a small CRM for property management next to it, fed from the same data.
With the process that costs you the most hours each week, often repairs. After the intro call you get a first prototype, built on one of your real repair requests.
Let’s take the next step. Now.
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